Frequently Asked Questions

Everything you need to know about shopping with ACI Aronno

What is the standard delivery time for orders?

We typically deliver within 2-3 business days within Dhaka and 5-7 business days for locations outside Dhaka.

What is your return and exchange policy?

You can exchange any unused item with its original tags within 7 days of delivery. Please ensure the product is in its original condition.

How do I determine the right size for me?

Each product page includes a detailed size chart. We recommend measuring a similar garment you own to compare it with our specifications for the best fit.

What payment methods do you accept?

We accept Cash on Delivery (COD), mobile banking (bKash, Nagad), and all major credit/debit cards via our secure payment gateway.

Are the colors of the products accurate on the website?

We strive to display product colors as accurately as possible. However, slight variations may occur due to screen settings and studio lighting.

Do you offer international shipping?

Currently, ACI Aronno only ships within Bangladesh. We are working on expanding our services to international customers in the near future.